Module · guest registration

SIBA/SEF connector for Mews

Takes guest data from Mews and sends the registration forms (boletins de alojamento) to SIBA, Portugal's guest registration system (formerly SEF), automatically every day.

What it does

The forms go out overnight, with nothing for the front desk to do.

  • Submits the mandatory guest registration forms using information already in Mews.
  • Submission happens automatically overnight.
  • If a form comes back with an error, you receive an email alert.
  • You can see the details of each submission in the WTConnector web app.
Before you activate

Register on the SIBA Portal first.

The forms are sent via web services, so each property has to be registered individually in the restricted area of the SIBA Portal before you activate the module.

Support

Where to get answers.

Our support team can help with the integration. If you have a question about this connection, use the Get in touch button and let us know. For questions about SIBA itself, use the channels listed on the SIBA Portal.

Perguntas frequentes.

How do I know if a form has failed?
You receive an alert email and can see the details in the WTConnector web app.
I have several properties. Do I need to register all of them?
Yes, each property has to be registered individually on the SIBA Portal.
Contact

Questions about guest registration forms?

Tell us how many properties you have and how far you have got with registering them on the SIBA Portal.